Privacy Policy

We collect information you give us directly, information created as you use the Platform, and a small amount of information collected automatically.

We use the information we collect to:

• Create and secure your account, and authenticate you when you sign in.
• Process and progress your property or mortgage applications and inspection bookings.
• Match you with properties and financing options relevant to your budget and eligibility.
• Send you service messages — application status updates, booking confirmations, and (where you've opted in) new-listing alerts for locations you've shown interest in.
• Operate the referral programme, including tracking and crediting referrals.
• Detect, investigate and prevent fraud, abuse, and security incidents.
• Understand how the Platform is used, so we can improve it.
• Meet our legal and regulatory obligations under Nigerian law.

We do not sell your personal information.

We share information only where it's needed to provide the service:

• Eligible Financial Institutions and developer partners — when you apply for a mortgage or installment plan, the details necessary to process that application are shared with the relevant lender or developer partner.
• Service providers — infrastructure and processing partners who host our database and authentication (Supabase), send transactional email on our behalf, process payments (Paystack, for inspection fees and other on-platform payments), and provide product analytics (Google Analytics). Each only receives what it needs to do its job, under its own security and confidentiality terms.
• Legal & safety — where required by law, court order, or to protect the rights, property or safety of LastRent, our users, or the public.
• Business transfers — if LastRent or Afrikcity Development Limited is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, subject to this Policy.

We do not share your information with third parties for their own independent marketing purposes.

We use essential cookies to keep you signed in and to remember your preferences. We also use Google Analytics (GA4) to understand, in aggregate, how visitors use the Platform — pages viewed, general location, device type — so we can improve it. Analytics data is not used to identify you individually, and you can opt out of Google Analytics tracking using your browser or Google's own opt-out tools. See our full Cookies Policy for details on every cookie we use and how to manage them.

Where a payment is required on the Platform — for example, an inspection fee — it is processed by Paystack, a licensed Nigerian payment processor. We do not store your full card or bank details; Paystack handles that directly under its own security standards (PCI-DSS compliant). We retain only a record that a payment was made, its amount, and its status.

We apply industry-standard safeguards to protect your information, including encrypted connections (HTTPS/TLS) between your device and our servers, encrypted storage at rest, role-based access controls limiting which staff can see what data, and hashed, never-plaintext, password storage. No system is completely immune to risk, but we work to keep your information secure and will notify affected users if a breach materially affects them, as required by law.

We keep your information for as long as your account is active and as needed to provide the Platform's services. After you close your account, we retain a limited set of records — such as completed transaction and application history — for as long as required to meet legal, accounting, tax and dispute-resolution obligations, after which it is deleted or anonymised.

Under the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act, you have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information — most of this you can update directly from your profile page.
• Request deletion of your account and associated personal information, subject to our legal retention obligations above.
• Withdraw consent for optional communications, such as new-listing alerts, at any time.
• Object to certain processing, or request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in Contact Us below. We'll respond within the timeframe required by applicable law.

If you choose to sign up or sign in with Google, Google shares your name, email address and profile photo with us to create or match your LastRent account — we never see or store your Google password. You can review or revoke LastRent's access at any time from your Google Account permissions page. Revoking access does not delete your LastRent account; you can still sign in with a password if one is set, or contact support to close the account.

The Platform is intended for users who are at least 18 years old, consistent with the eligibility requirements in our Terms & Conditions. We do not knowingly collect personal information from anyone under 18. If we learn that we've collected information from a minor, we will delete it promptly.

We may update this Privacy Policy from time to time as our services, or applicable law, change. If we make material changes, we'll notify registered users by email or an in-app notice before the changes take effect. The "Effective Date" at the top of this page always reflects the latest version.

If you have questions about this Privacy Policy or how we handle your information, reach us at: